best prank calling ever

iTunes Link to: Roy D Mercer

http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewAlbum?id=77680849&s=143441

Applecare = Good!

I just had a great experience with Apple's technical support for my iPod nano. It started freezing, so I tried to use the iPod Restore utility to fix it, but it didn't solve the problem. So I entered my product's serial number at the Applecare web site and arranged for a repair. Within 2 business days I received a box, I shipped it back, and the next day I receive an email saying that they received the package. The day after that, I get a note saying that my replacement is on it's way.

The communication from Apple has been superb throughout the whole process. If you get an iPod, get Applecare, it's worth it.

Updates and Musings

In the past two months, a lot has happened that has kept me away from Blogging. First of all, my business has begun to grow in every way that I had hoped. The revenue is starting to grow, and I couldn't be happier with my progress. Second, I have taken a bit of a break from techno-analysis to gain some perspective on life, and to really think about what my goals are in life. I have come up with some expected direction, and even some help from fate.

One thing that I have been wrestling with is "what do I want out of life?" The answer is a family, and unmitigated success in whatever business venture I decide to try. However, I think I will settle for family and a decent job....Family is the most important. I have decided to do all of this in the most fiscally sound manner possible. If I can accomplish my dreams while generating very little debt, hopefully life will be easier.

One of my favorite business quotes is "Success is the progressive realization of worthwhile dreams". To me, that means that as long as you are progressing toward your dreams, no matter how small the step, you are successful.

In my next post, I will write about everyone's favorite subject....Apple!!